Billing & Payments

Understand our billing cycles, payment methods, and how to resolve any billing issues.

When will my subscription be billed?

Billing is based on your selected frequency and date of your most recent order. You can see your upcoming order date by logging into your portal here.

What is your refund policy?

Our refund policy is handled on a case-by-case basis. We stand by our H(appy)ness Guarantee, so if you're not satisfied with your experience, please contact us at [email protected] or via our chat feature, and we'll do our best to make it right.

What is the billing cycle for my subscription?

The billing cycle is selected upon ordering. You have the option to choose a billing cycle of every 1 month, 6 weeks, or 8 weeks. You will be notified of an upcoming billing date 4 days prior to being charged. Log in to confirm your billing cycle...

Can I adjust my billing frequency?

Yes, you can adjust your billing frequency. Simply log in to your account and update your preferences.

What should I do if my payment fails?

If your payment fails, log in to your account, go to 'Update My Info,' and at the bottom, click 'Update Payment Method.' You will receive an email with a link to update your information. To avoid delays, click ‘Get It Now’ after updating to...

How do I update my payment information?

To update your payment information, log in to your account, go to 'Update My Info,' and at the bottom, click 'Update Payment Method.' You will receive an email with a link to update your information.