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What is your refund policy?Updated a month ago

We want every box to bring joy—that’s why we stand by our H(appy)ness Guarantee. If something isn’t right or you’re not satisfied with your experience, we’re here to help.

Our refund policy is handled on a case-by-case basis, and we’ll always do our best to make it right whether that is through a refund or replacement. 

Just reach out to us at [email protected] or through our chat—we’re happy to take care of you.

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