Can I adjust my billing frequency?Updated a month ago

Yes! We offer flexible billing options—every month, every 6 weeks, or every 8 weeks. You can make changes anytime through our customer portal.

If you're on our standard subscription:

1. Login to to your member account
2. Scroll down to “Manage All Subscriptions.” 
3. You’ll see a list of your active subscriptions—click “Manage this subscription” on the one you'd like to update. 
4. From there, you can edit your box size and billing frequency. Just use the frequency dropdown to select your preferred option.
5. Click "Save Changes"

If you're on our customizable box:

1. Login to to your member account
2. Click “Customize” under the “Next Billing Date” section.
3. A pop-up will appear with your subscription details—click “Customize” again.
4. From there, you can edit your subscription type, curation style, box size, and billing frequency. Select your preferred frequency from the dropdown menu.
5. Click "Save".

Login to Member Account →

If you would like assistance making changes, feel free to reach out to us at [email protected]—we’re happy to help!