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AppyHour Box

We keep things flexible&#x2014;there&#x2019;s no minimum number of boxes and no annual contract. Our subscription is pay-per-box, so you&#x2019;re only charged when a box is scheduled to ship.You can cancel anytime before your next billing date, either by logging into your member account or by reaching out to us at&#xA0;<a data-fr-linked="true" href="mailto:hi@appyhourbox.com">hi@appyhourbox.com</a> or via chat.&#xA0; <a href="https://appyhourbox.gorgias.help/en-US/how-to-cancel-my-subscription-541518">How to Cancel &#x2192;</a>Please note, cancellations apply to future orders. If an order has already shipped, we&#x2019;re unable to cancel or refund it. Thank you for understanding.&#xA0;

There is no minimum commitment. You can cancel anytime. This applies to future orders only. Orders cannot be cancelled once they've shipped.

What is your subscription cancellation policy?

Managing My Membership

What if I don't like certain meats and cheeses?

Can I customize my box for dietary restrictions and food allergies?

Do you offer a gluten-free option?

Do you offer a vegan or vegetarian option?

Do you offer boxes without pork?

What is included in each box?

How long are the items in my box good for?

What is the price of a box?

What is the volume of items in each box?

What happens if the items in my box are spoiled?

General

Can I choose when my first box arrives?

Can I gift AppyHour Box?

How do I create an account?

How does AppyHour Box work?

How do I join AppyHour?

What subscription plans are available and how do I choose the right one?

Getting Started

How do I update my membership information?

How do I change my subscription frequency?

How do I update my shipping address?

How do I reschedule my upcoming order?

How can I skip a box shipment?

How do I cancel my subscription?

How do I reactivate a subscription?

How do I switch to a different box size?

I need my box for a special occasion. How do I make sure I get it in time?

What box theme am I being shipped?

If I really liked certain items in my box, can I buy more?

When will my order ship?

My tracking is not updating. What should I do?

How long is the AppyHour box in transit?

My package was marked as delivered, but it's not here!

My order was delayed in transit. What do I do?

How much does shipping cost?

Do you ship to my location?

What do I do if items in my box are damaged or missing?

When should I schedule my order to get it by a certain date?

My items arrived warm. What do I do?

Shipping & Delivery

Can I adjust my billing frequency?

When will my subscription be billed?

What is your refund policy?

What is the billing cycle for my subscription?

What should I do if my payment fails?

How do I update my payment information?

Can I get text reminders about my next order?

Billing & Payments

What is AppyHour Box?

What is the H(appy)iness Guarantee?

How do I get in contact with customer support?

What nutritional and allergy information do you provide?

About AppyHour

What is your subscription cancellation policy?Updated 3 months ago