How do I cancel my subscription?Updated a month ago
We’d be sorry to see you go, but you can cancel your subscription anytime through your member portal.
Follow these steps:
- Login to to your member account
- Scroll down to “Manage All Subscriptions.”
- You’ll see a list of your active subscriptions—click “Manage this subscription” on the one you'd like to update.
- From there, click "Cancel Subscription" at the bottom of the page.
- Follow the prompts to complete cancellation.
If you're canceling due to an issue with your membership, we’d love a chance to help. Please reach out to us at [email protected] or by chat and let us know what went wrong. We pride ourselves on great customer service and would truly appreciate the opportunity to make it right.