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AppyHour Box

Wine orders require a signature upon delivery to ensure that the package is received by someone of legal drinking age.

Why does my wine order require a signature?

Shipping & Delivery

What is included in each box?

What if I don't like certain meats and cheeses?

How long are the items in my box good for?

Can I customize my box for dietary restrictions and food allergies?

Do you offer a gluten-free option?

Do you offer a vegan or vegetarian option?

Do you offer boxes without pork?

What is the price of a box?

What is the volume of items in each box?

How do I add wine to my order?

General

How does AppyHour Box work?

How do I join AppyHour?

Can I choose when my first box arrives?

How do I create an account?

What subscription plans are available and how do I choose the right one?

Can I gift AppyHour Box?

How do preferences work?

Getting Started

How do I update my membership information?

How do I reschedule my upcoming order?

I need my box for a special occasion. How do I make sure I get it in time?

How do I cancel my subscription?

How do I reactivate a subscription?

What box theme am I being shipped?

If I really liked certain items in my box, can I buy more?

How do I switch to a different box size?

How do I change my subscription frequency?

How do I update my shipping address?

What is your subscription cancellation policy?

How can I skip a box shipment?

Managing My Membership

When will my order ship?

My tracking is not updating. What should I do?

Do you ship wine to my state?

What if I'm not available to sign for my wine shipment?

How long is the AppyHour box in transit?

My package was marked as delivered, but it's not here!

My order was delayed in transit. What do I do?

How much does shipping cost?

Do you ship to my location?

What do I do if items in my box are damaged or missing?

When should I schedule my order to get it by a certain date?

When will my subscription be billed?

What is your refund policy?

What is the billing cycle for my subscription?

Can I adjust my billing frequency?

What should I do if my payment fails?

How do I update my payment information?

Billing & Payments

What is AppyHour Box?

What is the H(appy)iness Guarantee?

How do I get in contact with customer support?

What nutritional and allergy information do you provide?

About AppyHour

Why does my wine order require a signature?Updated 10 months ago