My tracking is not updating. What should I do?Updated a month ago
We create your shipping label shortly before we prepare and pack your box. If your tracking hasn’t updated yet, it’s likely your box is in the process of being prepared.
Tracking updates typically appear within 24 hours of your tracking link being generated. If it’s been more than a day with no movement, feel free to reach out—we’re happy to check on it for you!
You can contact us at [email protected] or via the chat feature on our site with your name and order number.