We'll typically get back to you within 24 hours.

Home

Get Started

AppyHour Box

<p>Your box should arrive cool to the touch. As soon as it&#x2019;s delivered, we recommend opening it right away and transferring the contents to your refrigerator. If your box arrives warm or you have any concerns about product quality, please email us at <a data-start="398" data-end="416" data-is-only-node id="isPasted" href="mailto::hi@appyhourbox.com">hi@appyhourbox.com</a>.&#xA0;</p><p>We&#x2019;ll send a free replacement and fine-tune our packaging or shipping to help ensure it arrives in perfect condition next time. Your experience matters, and we&#x2019;ll always make it right.</p>

Your box should arrive cool to the touch. As soon as it’s delivered, we recommend opening it right away and transferring the contents to your refrigerator. If your box arrives warm or you have any concerns about product quality, please email us at hi

My items arrived warm. What do I do?

Shipping & Delivery

What if I don't like certain meats and cheeses?

Can I customize my box for dietary restrictions and food allergies?

Do you offer a gluten-free option?

Do you offer a vegan or vegetarian option?

Do you offer boxes without pork?

What is included in each box?

How long are the items in my box good for?

What is the price of a box?

What is the volume of items in each box?

What happens if the items in my box are spoiled?

General

Can I choose when my first box arrives?

Can I gift AppyHour Box?

How do I create an account?

How does AppyHour Box work?

How do I join AppyHour?

What subscription plans are available and how do I choose the right one?

Getting Started

How do I update my membership information?

How do I change my subscription frequency?

How do I update my shipping address?

How do I reschedule my upcoming order?

How can I skip a box shipment?

What is your subscription cancellation policy?

How do I cancel my subscription?

How do I reactivate a subscription?

How do I switch to a different box size?

I need my box for a special occasion. How do I make sure I get it in time?

What box theme am I being shipped?

If I really liked certain items in my box, can I buy more?

Managing My Membership

When will my order ship?

My tracking is not updating. What should I do?

How long is the AppyHour box in transit?

My package was marked as delivered, but it's not here!

My order was delayed in transit. What do I do?

How much does shipping cost?

Do you ship to my location?

What do I do if items in my box are damaged or missing?

When should I schedule my order to get it by a certain date?

Can I adjust my billing frequency?

When will my subscription be billed?

What is your refund policy?

What is the billing cycle for my subscription?

What should I do if my payment fails?

How do I update my payment information?

Can I get text reminders about my next order?

Billing & Payments

What is AppyHour Box?

What is the H(appy)iness Guarantee?

How do I get in contact with customer support?

What nutritional and allergy information do you provide?

About AppyHour

My items arrived warm. What do I do?Updated a day ago