General
Explore answers to general questions about our products, offerings, and policies.
What if I don't like certain meats and cheeses?
If there are certain meats, cheeses, or accompaniments you’d rather skip, you might enjoy having more control with our new customizable subscription. This option lets you preview your box and swap out any items that don’t suit your tastes before eac
Can I customize my box for dietary restrictions and food allergies?
Yes! We now offer a customizable subscription that lets you review ingredient information online and swap out any items that don’t suit your preferences or dietary needs. A few things to keep in mind: If you're on an auto-rotating subscription, you
Do you offer a gluten-free option?
While we don't offer a certified gluten-free option, we do now offer a customizable subscription that lets you review ingredient information online and swap out any items that don’t suit your preferences or dietary needs.
Do you offer a vegan or vegetarian option?
While we don’t offer a vegan option at this time, we do have a great solution for avoiding meats. Our customizable subscription lets you swap out all charcuterie items for extra cheeses or pairings, so you can build a meat-free box that suits your ta
Do you offer boxes without pork?
We now offer a customizable subscription that lets you swap out any pork items. Since many charcuterie meats are pork-based, you can either choose alternative meats (if available) or swap those items for extra cheese or pairings instead.
What is included in each box?
Below is a breakdown of what you'll find in your box. If you have a special offer associated with your order, you'll recieve one of the following in addition to the base box contents. Free Brie Offer – Your box will include an additional artisan
How long are the items in my box good for?
It can vary! The shelf life of your items depends on the type of product and how it's packaged. Each item is packaged with a best by date—that’s your most reliable guide. Note, softer cheeses generally don’t last as long as harder, aged varieties and
What is the price of a box?
Our subscription boxes start at $89 per box, delivered at the frequency you choose—monthly, every 6 weeks, or every 8 weeks. There’s no minimum commitment, and you can skip or cancel anytime. There is no annual fee.. You only pay for the boxes you ch
What is the volume of items in each box?
Each cheese is approximately 4.5 to 6 ounces, and each meat is 2 to 3 ounces. Why the range? Our cheeses are hand-cut from artisan wheels which differ significantly in size and density, so while we aim for consistency, exact weights will always vary.
What happens if the items in my box are spoiled?
While we hope this isn’t the case, it’s completely natural for cheese to develop surface mold. In most cases, you can simply cut the mold away and enjoy the rest of the wedge of cheese. That said, if you receive an item that is moldy or you're uncomf
There's mold on my cheese — do I toss it?
Mold on cheese feels like a red flag, but here's the secret: mold is so fundamental to cheesemaking that some of the world's most coveted cheeses—think blue cheese, brie, and aged camembert—are entirely built around it. In most cases, your cheese is