Explore answers to general questions about our products, offerings, and policies.
While we don't offer customization of boxes at this time, but do provide our members with flexibility to skip. You'll receive an email with details about the upcoming box prior to billing, and you can choose to skip if you're not interested in...
While we don't offer customization of boxes at this time, but do provide our members with flexibility to skip. You'll receive an email with details about the upcoming box prior to billing, and you can choose to skip if you're not interested in...
We do not offer a gluten-free option at this time. Our food is prepared in a facility that handles wheat, so we cannot guarantee a gluten-free environment. As a new business, we are exploring the possibility of offering gluten-free options in the...
While we don’t offer a vegan option at this time, we do have a great solution for avoiding meats. Our customizable subscription lets you swap out all charcuterie items for extra cheeses or pairings, so you can build a meat-free box that suits your ta
We now offer a customizable subscription that lets you swap out any pork items. Since many charcuterie meats are pork-based, you can either choose alternative meats (if available) or swap those items for extra cheese or pairings instead. Keep in mind
A medium box includes 2 artisan cheeses, 2 premium meats, 2 accompaniments (such as dried fruit, nuts, etc.), 1 artisan dip or spread, and 1 pack of crackers. The large box includes 3 artisan cheeses, 3 premium cured meats, 2 accompaniments, 1...
It can vary! The shelf life of your items depends on the type of product and how it's packaged. Each item is packaged with a best by date—that’s your most reliable guide. Note, softer cheeses generally don’t last as long as harder, aged varieties and
Our subscription boxes start at $89 per box, delivered at the frequency you choose—monthly, every 6 weeks, or every 8 weeks. There’s no minimum commitment, and you can skip or cancel anytime. There is no annual fee.. You only pay for the boxes you ch
Each cheese is approximately 4.5 to 6 ounces, and each meat is 2 to 3 ounces. Why the range? Our cheeses are hand-cut from artisan wheels which differ significantly in size and density, so while we aim for consistency, exact weights will always vary.
While we hope this isn’t the case, it’s completely natural for cheese to develop surface mold. In most cases, you can simply cut the mold away and enjoy the rest of the wedge of cheese. That said, if you receive an item that is moldy or you're uncomf